Frequently Asked Questions
Clear answers about our services, vacation rental turnovers, scheduling, service areas, quotes and communication.
What services do you provide?
Professional cleaning, deep cleaning, vacation rental turnover, property care and small maintenance. Services can be discussed individually or combined based on the property and requested work.
What is the difference between professional cleaning and deep cleaning?
Professional cleaning focuses on routine cleaning and presentation. Deep cleaning is intended for properties that need more detailed attention to buildup, overlooked areas, or a more intensive reset. The exact scope is confirmed before service.
Can I request more than one service during the same visit?
Yes. Tell us what the property needs when requesting your quote so the scope, time and scheduling can be evaluated together.
What can a vacation rental turnover include?
Depending on the agreed scope, turnover can include between-guest cleaning, bed preparation, laundry, consumable restocking, check-in preparation, post-service photos and visual reporting of damage or property issues.
Do you handle laundry and bed preparation?
Yes. Laundry and bed preparation can be included in the turnover scope when arranged in advance.
Can you restock guest supplies?
Yes. Consumable restocking can be included when supplies and expectations are coordinated with the owner or property manager.
Do you provide photos after the service?
Yes. Post-service photos can be included so the owner or property manager has a visual record after the turnover.
Will you report damage or problems found at the property?
Yes. Visible damage or issues noticed during the agreed service can be reported. This is a visual service report, not a professional property inspection.
How far in advance should I schedule?
Earlier scheduling provides more flexibility, especially for vacation rental turnovers and larger jobs. Contact us with your preferred date and we will confirm availability.
Do you offer same-day service?
Same-day service may be possible when the schedule, location and scope allow, but availability must be confirmed.
Do I need to be at the property?
Not necessarily. Access arrangements can be coordinated in advance when appropriate for the property and service.
How is pricing determined?
Pricing depends on the requested service, property size and condition, scope of work, location, timing and any additional tasks. We review the request before confirming the quote.
What payment methods do you currently accept?
Cash and check are currently accepted. Any additional payment option will be communicated only when it becomes available.
Is the quote free?
Yes. Quotes are free and without obligation.
What areas do you serve?
Service is available across Greater Boston, Cape Cod and surrounding Massachusetts communities, depending on the property and requested work.
How do I request service?
Use the free quote form or send an SMS with the property location and the service you need.
Do you work with vacation rentals?
Yes. Turnover service can include cleaning, bed preparation, laundry, consumable restocking, post-service photos and visual reporting of property issues.
Can same-day turnovers be coordinated?
Yes, when scheduling and property conditions allow.
How can I contact you?
SMS is available at +1 857-328-3543 and email at contact@irleychavesllc.com. Service is by appointment.